Please include
- App name
- Device model
- iOS version
- App version
- Short description of the issue
- Screenshots if helpful
- For purchase issues: whether the issue relates to restoring purchases or subscription access
Support
Kaspar Media Support
For support requests regarding Kaspar Media apps, please contact:
Apps
App Support
Support by App
The support address remains support@kasparmedia.de for all Kaspar Media apps.
Pyramid Idle
For support regarding Pyramid Idle, please include your device model, iOS version, app version and a short description of the issue.
Gotik Idle
For support regarding Gotik Idle, please include your device model, iOS version, app version and a short description of the issue.
Handball Regelwerk
For support regarding Handball Regelwerk, please contact Kaspar Media at support@kasparmedia.de and include your device model, iOS version, app version and a short description of the issue.
PhotoGPT
For support regarding PhotoGPT, please contact Kaspar Media at support@kasparmedia.de and include your device model, iOS version, app version, selected settings and a short description of the issue.
KASPAR Tarot
For support regarding KASPAR Tarot, please contact Kaspar Media at support@kasparmedia.de and include your device model, iOS version, app version and a short description of the issue. For purchase issues, please mention whether the issue relates to restoring purchases or subscription access.