Support

Kaspar Media Support

For support requests regarding Kaspar Media apps, please contact:

support@kasparmedia.de View Apps

Please include

App name
Device model
iOS version
App version
Short description of the issue
Screenshots if helpful
For purchase issues: whether the issue relates to restoring purchases or subscription access

Apps

App Support

Support by App

The support address remains support@kasparmedia.de for all Kaspar Media apps.

Daily Color Memory

Color IQ

For Color IQ support, contact Kaspar Media at support@kasparmedia.de. Please include your device model, iOS or iPadOS version, app version and a short description. For a color-result issue, a screenshot and information about display settings such as True Tone or Night Shift can be helpful.

Pyramid Idle

For support regarding Pyramid Idle, please include your device model, iOS version, app version and a short description of the issue.

Gotik Idle

For support regarding Gotik Idle, please include your device model, iOS version, app version and a short description of the issue.

Handball Regelwerk

For support regarding Handball Regelwerk, please contact Kaspar Media at support@kasparmedia.de and include your device model, iOS version, app version and a short description of the issue.

PhotoGPT

For support regarding PhotoGPT, please contact Kaspar Media at support@kasparmedia.de and include your device model, iOS version, app version, selected settings and a short description of the issue.

Tarot · Horoskop · Journal

KASPAR

For support regarding KASPAR, please contact Kaspar Media at support@kasparmedia.de and include your device model, iOS version, app version and a short description of the issue. For purchase issues, please mention whether the issue relates to restoring purchases or subscription access.

M43

For support regarding M43, please include your device model, iOS version, app version and a short description of the issue.

Offline Chess Coach

Eloquence Chess

For support regarding Eloquence Chess, contact Kaspar Media at support@kasparmedia.de. Please include your device model, iOS version, app version and a short description of the issue. For a game or analysis issue, a screenshot and the relevant move or position can be helpful. For purchase issues, mention whether the issue concerns a purchase, restore or subscription access.